Privacy Policy

The Wish Tickets Portal, operated by Wish 107.5, collects, processes, and stores personal data when you purchase tickets, access the ticketing platform, participate in events organized or supported by Wish 107.5, or otherwise interact with the portal (collectively referred to as the “Services”).

This Privacy Policy explains how the Wish Tickets Portal collects, uses, processes, and protects your personal data. It is intended to inform users about how their information is handled in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations.

By using the Wish Tickets Portal and its Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

The Wish Tickets Portal collects personal information that you voluntarily provide when you:

• Purchase or reserve tickets through the portal
• Create or manage an account
• Submit payment information or proof of payment
• Contact customer support
• Participate in ticket promotions, events, or surveys
• Communicate or interact with Wish 107.5 regarding ticket purchases or event participation

The personal data collected may include, but is not limited to:

• Full name
• Email address
• Mobile number
• Billing and payment information
• Ticket purchase details
• Proof of payment or transaction records

The personal data collected may be used and processed for the following purposes:

• Processing ticket purchases and confirming transactions
• Issuing tickets and managing event access or check-in
• Providing updates related to events or ticket purchases
• Responding to inquiries and providing customer support
• Improving the ticketing platform and user experience
• Sending announcements, promotions, or marketing communications related to Wish 107.5 events and services

At all times, personal data will not be used or processed for any purpose that is contrary to law, morals, or public policy.

The Wish Tickets Portal may share personal data with:

• Authorized personnel of Wish 107.5 and affiliated organizations involved in event management and ticketing operations
• Payment gateways or financial service providers used for processing ticket payments
• Event organizers, venue operators, or service providers necessary to facilitate ticket distribution and event access
• Vendors, consultants, and service providers who perform services on behalf of the Wish Tickets Portal

All data sharing shall be conducted in accordance with the Data Privacy Act and, when necessary, covered by appropriate data sharing agreements.

Personal data may also be disclosed when required by law, regulation, or order from a competent government authority.

The Wish Tickets Portal implements appropriate organizational, technical, and physical security measures to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.

Security measures include but are not limited to:

• Restricted access to personal data by authorized personnel only
• Secure servers and encrypted communications
• Confidentiality agreements with employees and service providers
• Regular system monitoring for vulnerabilities and security threats

Payment transactions are processed through secure third-party payment gateways, and sensitive financial information is not stored directly on Wish Tickets Portal servers.

While every reasonable effort is made to protect personal data, no system can guarantee absolute security. The Wish Tickets Portal continually reviews and improves its safeguards in compliance with the Data Privacy Act.

The Wish Tickets Portal uses cookies and similar technologies to improve the functionality and performance of its website.

Cookies are small files stored on your device that help the system:

• Recognize your browser
• Remember user preferences
• Analyze site traffic and usage patterns
• Improve platform performance and user experience

Users may choose to disable cookies through their browser settings. However, disabling cookies may affect certain features or functionalities of the portal.

Users are encouraged to take reasonable precautions to protect their personal information, including using updated web browsers and safeguarding account credentials.

The Wish Tickets Portal may contain links to third-party websites. These sites operate independently and may have their own privacy policies. Wish 107.5 is not responsible for the privacy practices of such third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

As a data subject under the Data Privacy Act, you have the following rights:

• Right to be informed about the collection and processing of your personal data
• Right to object to the processing of your personal data
• Right to access your personal data held by the Wish Tickets Portal
• Right to rectify inaccurate or incomplete personal data
• Right to suspend, withdraw, or request deletion of personal data when applicable
• Right to data portability, allowing you to obtain a copy of your personal data in a structured format
• Right to be indemnified for damages caused by unlawful processing of personal data

Requests related to these rights may be submitted through the Wish Tickets Portal’s designated contact channels.

The Wish Tickets Portal may update or modify this Privacy Policy from time to time to reflect changes in services, legal requirements, or operational practices.

Users will be notified of significant changes through the portal, email notifications, or other appropriate means. Continued use of the Services after such updates constitutes acceptance of the revised Privacy Policy.

By using the Wish Tickets Portal and submitting your personal data, you consent to the collection, use, and processing of your personal information in accordance with this Privacy Policy.

Consent shall remain valid only for the purposes for which the data was collected, or for the period required by law or necessary for legitimate business and operational purposes related to ticketing and event management.

If you are below eighteen (18) years old, parental or legal guardian consent may be required to use the Services.